3 Stars
Three stars are not for the quality. My issue is the lack of workable international return options. With tariffs this high, the brand really shouldn’t ship internationally if they can’t support returns or exchanges. Being asked to pay half the price of the bag just to send it back is unrealistic, especially when companies like LilySilk, Farfetch, Bloomingdale’s, or Nordstrom manage this through local hubs.
Because I couldn’t cancel or exchange, I ended up with a colour I can’t use and had to donate the bag rather than create waste. I know I’m not the only one stuck in this situation.
And that’s the real pity, because the bag itself is exceptional – beautiful craftsmanship, supple leather, smart design. It should have been a perfect 40th birthday present… but instead it became regret instead of joy.



