S H I P P I N G & T A X E S
FREE DOMESTIC SHIPPING ( USA )
All domestic orders are shipped USPS First Class or Priority for free and typically arrive within 1–
3 business days. (due to high volume, p
lease allow an additional
2 days business days for processing).
INTERNATIONAL ORDERS ( ALL OTHER COUNTRIES )
All international orders are shipped DHL for $25.00 and typically arrive within 8–
10 business days, depending on the international destination. International customers are responsible for the duties and taxes that are required in their countries.
In the event of an order being returned to us due to an incorrect delivery address provided by the customer, or if left unclaimed, the full cost of redelivery is the customer's responsibility.
Sales tax is added when shipping within the state of New York.
R E T U R N S & E X C H A N G E S
We will gladly accept unworn or defective merchandise for return or exchange within 14 days from the shipping date. For returns processed after the 14-day window, only store credit will be granted.
Domestic Return Policy: We provide you a pre-paid shipping label to send the piece back to us. Once we receive the item, we will issue an refund minus the prepaid shipping label cost.
International Return Policy: The customer is responsible for paying for shipping the package back to us (we cannot provide a pre-paid shipping label for international returns or pay for the cost of shipping the piece back to us). Once we receive the item, we will issue a full refund (we cannot refund any shipping fees paid by the customer).
Any item marked Final Sale on our website is not eligible for return, exchange, or store credit. Items marked down 15% or more are always considered Final Sale. If we receive a return and it has been used or damaged, we cannot accept your return. You can request to have it shipped back at your expense.
To initiate a return, please contact firstname.lastname@example.org to acquire your shipping label and provide your order number and reason for return.
To initiate an exchange, please return your original purchase for an refund, and order a new item.
Need more help? Please feel free to email us at email@example.com with any questions. We'll reply within 12 hours.